When you begin your project with Riches Interiors, I want to ensure that your renovation or refurbishment is as enjoyable as possible. So how will the process work?

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How lovely to hear from you!

Once I receive your enquiry I will always start by having an initial chat with you to understand a little more about your project, budget and what it is you are hoping to receive from me. The first chat we have is always so exciting! For me, it is wonderful to hear all of the exciting plans that my clients have. And for you, it can really feel like the first step to making your dreams a reality!



Refining your design package

After our initial chat, it may be that you would like to proceed with one of my standard packages listed on my website. If this is the case, I will send you a proposal containing a breakdown of what we discussed, along with a detailed listing of the process for your package and the documents you will receive. I will confirm the price for your package at this point, and issue the welcome questionnaire to be returned prior to starting the work.

If we have agreed that your project package will be bespoke, I will send you an initial questionnaire to understand your needs in much more depth. Following the completed questionnaire, I will compose a bespoke package to fit with your specific budget and document requirements for your review.

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Now that we have confirmed the brief, let's get started!

Once the brief is confirmed and we have everything in place, I will be able to get started working on your designs! This is one of the best parts, as we will start to get an idea of how your ideas will come to life. At this phase, we will have an official consultation to refine ideas for each room and space, and get working on your designs. You can have as much or as little input as you like here because the most important thing is that you enjoy this process!



What happens when the Design Concepts are ready?

What happens next depends on the package you are following.

If you have an E-Design package with initial designs only, you will receive through email your design pack with all documents that we have agreed as well as additional contact time to discuss your documents. You will then be free to complete your project in your own time with all the information you need, and refer back to your documents whenever you need to whilst completing your project!

If we are working on multiple phases of your project together (usually a bespoke package) this is the time that we would review the designs together, and make plans for the next phase. This could be getting approvals from your architect or builders, or narrowing down layout options and completing detailed designs ready for the build phase. Whichever package you are following, I will be on hand to guide you and make sure everything is in place.

To discuss your project get in touch! Or visit my Instagram to see what I am up to.